jerome FAY

Jerome Fay is an experienced Field Service Engineer with a comprehensive background in advanced technology and medical device industries. Currently at FARAPULSE, Inc. as the Field Service Engineer EU, Jerome played a critical role in the first commercial launch of pulsed field ablation technology for atrial fibrillation treatment. Prior roles include serving as Senior Field Service Engineer at ViewRay, where Jerome was pivotal in support and installation projects in Switzerland, and as Technical Support Engineer at Accuray, responsible for customer satisfaction across Europe, India, the Middle East, and Africa. Jerome's earlier experience includes leadership positions in field service at TomoTherapy, ASML, and Lam Research, where duties encompassed customer relations, technical support, and equipment maintenance across various high-tech sectors.