Joana Fonseca

Joana Fonseca is a seasoned professional with extensive experience in the hospitality and client service sectors. Currently serving as a Private Client Services Supervisor at FARFETCH since April 2023, Joana previously held the position of Premium Service Supervisor at the same company. Prior experience includes a role as a Salesforce Business Analyst at Capgemini from July 2022 to April 2023, and a progression of positions at FARFETCH from September 2019 to July 2022, including Premium Service Specialist and Salesforce Subject Matter Expert. Joana's earlier roles include Concierge/Guest Relations at HF Hotels and Front Desk Attendant at Hotel Dom Henrique-Downtown. Joana holds a Licentiate degree in Gestão Hoteleira from ISAG – Instituto Superior de Administração e Gestão, which was completed between 2013 and 2016.