Felippe Shigueyuki Ichi

Felippe Shigueyuki Ichi is an experienced professional in the customer success domain, currently serving as a Pleno Customer Success Analyst at Farmácias APP, where key responsibilities include implementing data analysis tools and managing client performance. Prior experience includes a similar role at Bitis Software, focusing on client onboarding, performance reporting, and relationship management. Felippe has also worked as a Key Account Manager at KMM, excelling in client engagement and project management. Additional roles include volunteer work at Universidade Estadual de Ponta Grossa and involvement in various projects, alongside foundational experience in external relations at AIESEC and pedagogical activities with children at CAMPO JOVEM. Felippe holds a degree in Production Engineering and a technical qualification in Logistics, supplemented by training in entrepreneurship and sales.