Phil Leininger

Phil Leininger currently serves as the Head of Customer and Agent Solutions at Farmers Insurance, following a brief advisory role at SundaySky. Prior to this, Phil held the position of EVP, Digital Experience and Design at Fidelity Investments, overseeing digital business strategies for over 20 million retail clients. Phil's extensive experience includes senior leadership roles at Verizon, where responsibilities encompassed omnichannel customer experience, and at USAA, where Phil significantly influenced member experiences, operational strategies, and product management. Additional roles at Lendmark Financial Services and earlier positions at State Farm and Janus Capital Group further showcase Phil's broad expertise in customer experience and financial services. Phil holds a degree in Psychology, English, and Philosophy from Howard Payne University.