USA Receiving Clerk & Receptionist

Company Background: Farmina is nature and science in perfect harmony. Our mission is to develop the best all-natural, nutritious, and scientifically validated food that dogs and cats will love. Farmina is an innovative Pet Nutrition Company focusing on servicing dog and cat pet parents to make the best personalized nutritional decisions for their pet's well-being while providing life-changing solutions along the way.

We at Farmina firmly believe in our company motto: Happy pet. Happy you.

Position Purpose

The Receiving Clerk & Receptionist is responsible for providing essential support to both front office and receiving operations at Farmina Pet Foods. This role ensures efficient and accurate documentation of incoming shipments by coordinating closely with warehouse staff, while also serving as the first point of contact for visitors and callers. By managing administrative receiving tasks from the desk and delivering a welcoming reception experience, this position plays a key role in maintaining organized records, smooth communication, and a positive, professional environment.

Requirements

• 1st Shift hours are Monday through Friday 6am to 2pm.  There may be times where overtime and weekend work may be required.

• High school diploma or equivalent required; associate’s degree or additional training is a plus.

• Minimum of 2 years of experience in receiving, inventory, or logistics, AND receptionist or administrative support role.

• Excellent communication and interpersonal skills.

• Proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint).

• Strong organizational and multitasking abilities.

• Ability to maintain confidentiality and handle sensitive information with discretion.

• Exceptionally detailed oriented

Key Responsibilities

  Receiving and Inventory Management:

• Coordinate closely with warehouse staff to confirm delivery details, ensuring all incoming shipments are thoroughly inspected and documented.

• Review and verify shipping documents, including packing lists, invoices, and purchase orders, for accuracy and consistency with internal records.

• Enter and update inventory data in the company’s management system, confirm details with warehouse personnel and maintain accurate stock levels.

• Report any discrepancies or damaged goods identified by the warehouse team to relevant departments for prompt resolution.

• Organize and maintain digital and physical files of all receiving documentation, ensuring compliance with audit and regulatory standards.

  Inventory and Reporting Support:

• Assist with data entry and periodic inventory reporting to maintain accurate stock information.
• Collaborate with purchasing and warehouse teams to facilitate inventory updates and quickly resolve any discrepancies.

  Administrative Support:

• Maintain up-to-date inventory records within the management system, generating and organizing receiving documents such as packing lists, shipping documents, and purchase order receipts.
• Communicate effectively with suppliers, the purchasing team, and internal departments to provide updates on shipment status or address issues.
• Support regular inventory counts, data entry, and reporting for accurate stock management.

  Reception and Front Office Duties:

• Greeting visitors warmly, directing them to appropriate personnel and helping as needed.

• Answer and manage incoming phone calls professionally, handling inquiries and providing accurate information about the company.

Benefits:

• Comprehensive Benefits Package, including Medical, Dental, Vision Benefits and much more.

• 90% Company Paid Employee Only Medical Plan Option

• 401K with Employer Matching Program

• Paid Holidays and Paid Time Off

• Employee Discounts

This job description may not be inclusive of all assigned duties, responsibilities, or aspects of the job described, and may be amended at any time at the sole discretion of the Employer.

Farmina is An Equal Opportunity Employer