Evelyn Grunau

Evelyn Grunau is a skilled professional with extensive experience in customer service and operational management, currently serving as the Commercial Operational Manager and Head of Customer Service at FashionUnited since July 2023. Previously, Grunau held the position of Team Manager for the DACH region at Hidden Profits Marketing, where responsibilities included client coaching and online marketing campaign management. Grunau also worked at FashionUnited in various roles from 2012 to 2021, ultimately advancing to Head of Customer Service - International, demonstrating strong capabilities in managing international accounts and operational processes. Additional volunteer experience includes content creation for TEDxAmsterdam and editorial contributions to Amsterdam Ad Blog. Grunau's educational background includes a Master's degree in Business Innovation from Breda University of Applied Sciences and a Bachelor of Economics in Leisure Management from Inholland University of Applied Sciences.