Komal Bhutada Rathi

Komal Bhutada Rathi is an experienced professional in customer experience and retention, currently serving as Manager of Customer Experience & Retention at Fast&Up India since November 2020. Previously, Komal held roles as Customer Experience Lead and Freelance Consultant at One22 Ventures, focusing on virtual events for families. Earlier positions include Customer Experience Manager at StyleCracker, where Komal significantly improved customer retention rates and implemented new CRM processes, and Co-founder & Director at Teezo Lifestyle LLP, driving production and business development with consistent year-over-year growth. Additional experience includes roles at Express Yourself, MotionMinds Entertainment, and various positions at StyleCracker in business development and customer relations. Komal holds multiple educational qualifications, including a Post Graduate Diploma in Retail Management from Symbiosis Institute of Management Studies and a Bachelor of Business Administration in Marketing & Retail Management from the University of Mumbai, alongside certifications in Fashion Design and Lean Six Sigma.