Samantha S.

Samantha S. is a seasoned support specialist with extensive experience in documentation and customer service. Currently working at Fastmail since December 2018, Samantha oversees the maintenance of support-related documentation and collaborates with various teams on user interface microcopy and technical documentation. Prior roles include user support positions at MeedMobile and supervisory responsibilities at Good Good Comedy Theatre, where Samantha managed staff and handled customer interactions. With a Bachelor’s Degree in Communications and Cinema Studies from Northeastern University, Samantha has demonstrated a commitment to enhancing operational efficiency and team culture throughout an impressive career in support and media.