Fat Brain Toys
Dianne Bianco is an experienced marketing specialist and senior customer service professional with a strong background in event planning and customer communications. Since July 2016, Dianne has managed event coordination at Papio Fun Park in Papillion, NE, facilitating a variety of corporate and family gatherings. Concurrently, Dianne has been with Fat Brain Toys since December 2009, overseeing customer interactions, order processing, fraud screening, and return management. Dianne holds a Bachelor of Business Administration degree in Marketing from the University of North Texas and completed education at Denton High School.
Fat Brain Toys
Like many categories, the toy industry is comprised of companies big and small. Neither large nor small, we like to think of ourselves as "The Little Engine That Could". Begun as a literal garage start-up 14 years ago, Fat Brain Toys has boldly put itself "in front of the great heavy trains" in the toy industry, finding success by offering quality toys, innovative design, and what many customers have called "shocking" customer service. Our mission? To demonstrate to the American consumer that there is an "alternate universe" of toys available to them. With the decline of the local independent toy store, toy selection has become dramatically limited to only those products found on the shelves of the local big box retailer (think disposable-character-driven-plastic-violent-battery-operated toys). In contrast, Fat Brain Toys promotes design-centric toys and games that educate AND entertain. Fat Brain Toys is comprised of four distinct sales channels, each working in concert to bring back better toys & games to the American household. - Online Retail - Brick & Mortar Retail - Direct Mail Catalog - Wholesale But more than anything, we are still a small, family owned and operated business that takes great pride in our ability to offer exceptional service to each and every customer. We appreciate your interest in Fat Brain Toys!