Nermeen Mohamed Saad

Nermeen Mohamed Saad is an experienced professional in digital finance and customer service, currently serving as Digital Finance Supervisor and Team Leader at Fawry MSME Finance since August 2022, where responsibilities include managing an 18-member sales team and developing sales plans. Prior to this role, Nermeen held various leadership positions at Raya CX from October 2018 to July 2022, overseeing teams in aviation and collections for small and medium businesses, while ensuring high client satisfaction and collection rates. Additional experience includes entrepreneurship in online retail, internships in sales and customer service, and a solid educational background with a Bachelor's degree from Ain Shams University. Continuous professional development has been pursued through courses at Udacity.