Debra Copeland has a strong background in compliance and mortgage servicing. Debra most recently held the position of Chief Compliance Officer at Fay Financial, starting in September 2020. Prior to that, they served as the SVP Compliance at Fay Servicing from October 2016 to September 2020. Debra also worked at Bank of America, where they held various leadership positions in the Default Services area from November 2008 to July 2016. Debra was responsible for managing large teams across multiple sites and handling highly escalated customer resolutions. Before Bank of America, Debra worked at WMC Mortgage - GE Capital Mortgage as the VP of Servicing Oversight, where they led a team responsible for overseeing mortgage loan servicing. Debra also worked at GE Capital, where they held roles such as VP Operations/Site Leader for GE Home Finance and VP Operations for Corporate Payment Services. Overall, Debra brings extensive experience in compliance, mortgage servicing, and operations to their roles.
Debra Copeland's education history includes attending the University of Phoenix and Missouri State University. However, no specific start or end years, degree names, or fields of study are provided. Additionally, Debra has obtained a certification in Six Sigma Green Belt, but no details about the institution or the date of obtaining the certification are given.
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