Katie Kerr

Business Support Analyst II at Fay Servicing

Katie Kerr has a diverse work experience, starting in 2010 with roles in the US Army. Katie served as a Human Resources Specialist, handling confidential correspondence and documents, verifying information, and resolving discrepancies. Katie also worked as a Chemical, Biological, Radiological, and Nuclear Specialist, assisting in the establishment and application of defense measures and providing training on equipment use and maintenance.

In 2013, Katie worked as an Administrative Assistant at CCI Automated Technologies, where they performed general administrative duties, processed timesheets, prepared booking packages, and assisted with accounts payable and accounts receivable.

Katie joined Constructive Loans, a division of Fay Servicing, LLC, in 2019 as a Loan Closer.

In 2016, Katie joined Fay Servicing, LLC, where they held multiple roles, including Business Support Analyst II, Complaints Administrator, Assistant Account Manager, Consumer Advocate II, and Commercial Account Manager. In their role as Commercial Account Manager, they stayed updated with market changes and regulations, made analytical assessments of mortgagors' and guarantors' financial standings, identified solutions, and successfully sold those solutions to customers to elevate non-performing loans to performance or pursue liquidation strategies to avoid foreclosure.

Overall, Katie Kerr has demonstrated strong skills in administration, customer support, financial analysis, and problem-solving in various industries.

Katie Kerr attended Lewis University from 2015 to 2019, where they studied Business Administration and Management, General. Prior to that, they attended Ashford University from 2011 to 2012 and studied Political Science and Government. Katie also briefly attended Westwood College from 2008 to 2009, where they focused on Criminal Justice and Corrections.

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