Patience Makotsa

Patience Makotsa is an accomplished professional with extensive experience in customer relationship management and credit analysis within the banking sector. Currently serving as Customer Relationship Manager at FBC Bank, FBC Holdings Limited, and FBC Private Bank since October 2013, Patience has developed significant expertise in client interaction and financial services. Prior experience includes a role as Customer Service Officer at FBC Bank from September 2007 to December 2008, and supporting credit analysis as a Relationship Assistant at FBC Private Bank since September 2013. Patience holds a Master of Business Administration in Corporate Management Development - Strategic Management from the University of Gloucestershire and a Bachelor of Commerce (Hons) in Banking and Financial Support Services from the National University of Science and Technology (ZW). Additionally, Patience is a Certified Retail Banker, enhancing qualifications in the retail banking field.