Laura M.

Laura M. has a diverse work experience spanning over multiple industries. Laura began their career at Penitentiaire inrichting Flevoland in 2001, where they worked as a Medewerker inkoop, responsible for purchasing and procurement within the correctional facility. Laura also managed inventory and supplies for the staff.

In 2005, Laura transitioned to a role as a Magazijnmedewerker at Scala agenture, where they worked for a year before moving to ODS B.V. as a magazijn administratie, handling warehouse administration tasks until 2009.

Laura then joined KCC UPC as a Klantenservicemedewerker for a short duration before moving to KCC UWV Werkbedrijf in 2009. At KCC UWV Werkbedrijf, they served as a Medewerker klantenservice until 2012.

Laura's next role was at TDA in Almere-Leiden-Utrecht as a Medewerker klantenservice. Here, they worked as a Senior klantadviseur, specializing in administrative processing for new and existing subscribers of Het Financieel Dagblad. Laura also handled second-line problems and managed relationships with large corporate clients and intermediaries. Additionally, Laura acted as a point of contact for colleagues and coordinated with various departments to resolve special complaints. Laura held this role until 2015.

In 2016, Laura joined NRC Media as a Medewerker klantenservice, responsible for responding to customer inquiries through telephone, email, and social media platforms. Laura also handled administrative tasks and addressed delivery issues faced by subscribers. Laura worked in this role until 2019.

Most recently, Laura has been employed at FD Mediagroep since 2019, in the role of Sales support FD Zakelijk. Their responsibilities include providing administrative support to account managers, suggesting process improvements, and offering excellent customer service.

Overall, Laura M. possesses a wide range of skills and experience in customer service, administration, and inventory management.

Laura M. pursued their education from 2000 to 2002 at Roc almere, where they successfully completed their diploma in MBO. Laura specialized in the field of commerciele bedrijfseconomie.