Ida BARRY is a seasoned professional with extensive experience in change management, operational performance, and client experience enhancement. Currently serving as the Responsable du Management de l'Expérience de nos Commerçants Partenaires & Clients en Point de Vente at FDJ - La Française des Jeux, Ida BARRY focuses on creating BtoBtoC value and leading a team of experts in continuous improvement projects. Previous roles include consulting and coaching for multiple organizations, including Kohé Management, where project leadership and coaching were emphasized. At TNP Consultants, Ida BARRY managed change management strategies for GROUPAMA and RENAULT, contributing significantly to operational excellence initiatives. A certification in intrapreneurship from EM Lyon Business School and various academic qualifications, including a Master's degree in Marketing, further complement contributions in shaping human change and innovation strategies across diverse sectors.