Anne-Lies Jacobs

Application Manager Match-it at Fedasil

Anne-Lies Jacobs has a diverse work experience spanning various roles and companies. Anne-Lies started their career in 2005 at Hewlett Packard Enterprise, where they worked as a Multilingual Service Desk Agent for accounts such as ABN Amro, Ahold, and JC Decaux. In 2007, they transitioned to the role of Remote Desktop & Technical Field Support Engineer. In 2008, they took on the role of Business Analyst & Translator for the KBC Account.

In 2008, Anne-Lies founded their own company called A-Web, where they served as the Company Owner until 2013.

Anne-Lies then joined Fedasil in 2009 as a Help Desk Coordinator for Flemish Reception Centres. In 2012, they became the Help Desk Team Lead for Multilingual - Belgian Reception Centres. In 2018, they took on the role of Drupal Back End Web Developer. From 2019 to 2021, they served as the Team Lead of Development & Solutions. Subsequently, they worked as the Development & Solutions Team Lead and Application Manager Match-IT.

In 2021, they also worked at Calibrate as a Drupal Support Developer.

Overall, Anne-Lies Jacobs has gained experience in web development, help desk coordination, team leadership, and application management throughout their career.

Anne-Lies Jacobs has a Master's degree (cum laude) in Applied Linguistics from the University of Antwerp, which they obtained from 2001 to 2005. In 2007, they received a Certificate in Web/Multimedia Management and Webmaster from Syntra Antwerpen en Vlaams Brabant. Additionally, in the same year, they obtained certificates in Windows System Administration and Windows Server 2003 from CEVORA. Prior to their higher education, Anne-Lies attended Sint-Ursula-Instituut from 1995 to 2001, where they studied Latin and Modern Languages. Furthermore, they hold a certification in Configuring & Administering Windows XP, which was obtained from Microsoft in 2007. The month of obtaining this certification is not specified.

Links

Timeline

  • Application Manager Match-it

    December, 2022 - present

  • Development Solutions Team Lead

    October, 2021

  • Team Lead Development Solutions

    June, 2019

  • Drupal Back End Web Developer

    2018

  • Help Desk Team Lead Multilingual Belgian Reception Centres

    2012

  • Help Desk Coordinator Flemish Reception Centres

    2009

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