Phillip Lao

Phillip Lao is an experienced IT professional currently serving as an IT Service Support Officer at the Federal Court of Australia since July 2023. Previously, Phillip worked as a Virtual Services Specialist at tech2, where responsibilities included developing technical content for strategic plans and creating guides for tender bids. Other roles encompassed positions such as Technical Support Analyst at MyRepublic Australia and Provisioning Specialist at Newline Transport. Phillip has a varied background, including administrative management at Datacom and customer service focused work at Aegon Insights and Symantec, where responsibilities included troubleshooting and mentoring new staff. Phillip holds a degree in digital media and IT from TAFE NSW and completed HSC at Canley Vale High.