Laura Janvier

Laura Janvier is a seasoned professional specializing in customer success and onboarding, currently serving as a Customer Success Manager at Tenacy, where responsibilities include managing a portfolio of large accounts, ensuring customer satisfaction, and collaborating with various teams. Previously, Laura led customer onboarding at Simplifia, optimizing processes and training clients while managing a team. Experience also includes consulting for entrepreneurs at CréActifs and roles in marketing and communication across multiple companies, showcasing a strong background in project management, customer engagement, and business strategy. Laura holds a Master's degree in Business Development from Toulouse School of Management.