Mary Joy Saracanlao

Mary Joy Saracanlao has extensive experience in IT service management and support, currently serving as an IT Service Management Operations Specialist at the Federal Home Loan Bank of San Francisco since February 2017. Previous roles at Hewlett Packard Enterprise included SAP CRM Delivery Line Manager and various positions in quality assurance and IT support, spanning from November 2009 to April 2016. Mary Joy also held roles at Hewlett-Packard and Manpower Inc., focusing on project management and technical administration. An early career included a position as an Associate Development Engineer at Canon Business Solutions and an internship at Fujitsu. Mary Joy holds a Bachelor of Science in Computer Engineering from AMA University, earned between 1999 and 2003.