Fitsum Tilleskjor

Fitsum Tilleskjor is a skilled IT professional with extensive experience in system administration and technical support. Currently serving as a Jr System Administrator at FEDITC, Fitsum previously held the position of Senior PC Technician at Sentar Inc., where significant accomplishments included completing over 200 change requests and troubleshooting incidents with the Remedy Ticketing System. Prior to that, Fitsum served in the United States Marine Corps, contributing as a Help Desk Support Technician and in various supervisory roles, demonstrating expertise in technical diagnostics, asset management, and training personnel. Additional experience includes managing a retail environment as a Store and Sales Manager and foundational skills developed as a Cook and Prep at Matthews Family Restaurant.