Margaret Matthews

Margaret Matthews is an experienced professional currently serving as a Senior Fulfillment Analyst at the Federal Reserve Bank of Boston since March 2022. Previously, Margaret held various positions at Interactions LLC from August 2011 to March 2022, including Response Center Operations Supervisor and Response Center Analyst Tier 1, where responsibilities included updating operational processes, ensuring day-to-day duties were performed, collaborating with technical departments, and training new hires. Margaret's career also features roles as a Cashier at Walgreens and a Front Desk staff member at Big Sky Resort, showcasing a strong foundation in customer support and operations. Educational background includes studies at Austin Community College and St. Edward's University. Key skills encompass Google Apps, Microsoft Office, process improvement, and excellent communication abilities.