Erica Hemmesch

Erica Hemmesch is an accomplished professional with extensive experience in operations management, fraud prevention, and customer service across various sectors. Currently serving as Manager of Operations Support at the Federal Reserve Bank of Minneapolis since June 2015, Erica previously held roles at MoneyGram International, where responsibilities included managing teams focused on fraud detection and quality assurance. At AmTrust Solutions, Erica advanced through multiple positions, enhancing member retention and developing programs that significantly improved team performance. Earlier career roles at CPP Travel, LLC involved supervising travel agents while ensuring high levels of service and sales performance. Erica holds a Bachelor of Arts degree in Geography with minors in International Relations and Intercultural Communications from St. Cloud State University and has completed a Mini MBA Program at the University of St. Thomas.