Jennifer Jordan

Jennifer Jordan, MBA, SA, is an experienced IT manager currently serving at the Federal Reserve Bank of Richmond since March 2019. Previously, Jennifer held the title of Manager of Information Services at Blue Shield of California, where a notable achievement included surpassing the IT compliance requirement by achieving 82% currency compliance for application versions. Prior experience includes roles such as Senior Business Performance Analyst and IT Manager at Pacific Gas and Electric Company, where infrastructure cost reduction and budget management were successfully executed using Lean Six Sigma methodologies. Jennifer's extensive career in technology began in 1990 with various roles in software engineering and database management across several companies, including Nortel Networks. Jennifer earned an MBA from Saint Mary's College of California and a B.S. in Electrical and Electronics Engineering from Grambling State University.