Darlene Norvell

Darlene Norvell is a seasoned professional with extensive experience in global trading operations, settlement analysis, and customer service. Currently serving as AVP - Manager of Global Settlement Operations at Federated Hermes since November 2021, Darlene focuses on enhancing operational performance and minimizing transaction risk. Darlene's prior roles include significant positions at Macy's, Pancoast Staffing Services, Pride Technologies, and BNY Mellon, where responsibilities ranged from managing settlement processes and operations teams to optimizing customer experiences and implementing process improvements. Darlene's career spans various capacities, showcasing a strong background in operational support, project management, and strategic planning. Darlene holds a degree from Robert Morris University.