Helen Ma has extensive experience in the insurance industry, currently serving as Underwriting Manager at Federated Insurance Company of Canada since September 2013. In this role, Helen has progressed through various titles, including Underwriting Team Lead and Senior Commercial Underwriter, focusing on underwriting and servicing small business accounts while maintaining a profitable book of business. Prior to this, Helen worked as an Associate Risk Analyst at CAA Manitoba and held positions as a Personal Lines Insurance Broker and Insurance Broker, where responsibilities included providing customer service, processing policy changes, and managing claims. Helen holds a Science degree from the University of Manitoba, along with CIP and CRM designations from the Insurance Institute of Manitoba and Global Risk Management Institute, respectively.
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Federated Insurance Company of Canada
As the preferred insurance partner of over 70 associations across Canada, Federated Insurance has been serving Canadian businesses for 100 years. We offer comprehensive and specialized insurance products to meet your business’ unique needs. Federated Insurance is committed to building strong relationships based on trust and integrity. When you’re insured with us, we ensure that you deal with the company directly, eliminating the need for a middleman or broker. Our team of 150 insurance specialists is committed to working closely with you to provide you with expert advice and support, customized insurance solutions, expanded coverage options, complimentary loss prevention programs, timely claims handling, and flexible payment options. Federated Insurance Company of Canada is a 100% Canadian-owned commercial insurance specialist. It is a subsidiary of Northbridge Financial Corporation family of brands, which is wholly owned by Fairfax Holdings Limited.