Bence Galfi is the CE Continuous Improvement Project Lead for Eastern Europe and Nordics at FedEx, where they focus on enhancing external customer experiences influenced by customer feedback. Previously, Bence held several positions at TNT, including Inside Sales Team Leader and Country Customer Service Manager, where they significantly improved sales processes and customer service performance. Bence also has experience as an Analyst and Trader at Hanwha Capital Investment Ltd. and as an Economist at Provax-Invest Ltd. Bence earned both a Bachelor's and Master's degree in Business Administration, specializing in Economics, Finance, and Management, from Budapest University of Technology and Economics.
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