Danial Chung is a Senior Planning Analyst in Customer Service at Federal Express, where they have worked since 2002. They possess extensive experience in the package delivery industry, specializing in Contact Centers, Operations Management, and Business Development. Currently, Danial is focused on implementing CRM applications for call centers across the APAC region. Additionally, since 2012, they have contributed as a process engineer in Global Trade Services, working to streamline processes for healthcare shipments. Danial graduated from ACS.
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