Henok Ayele is currently the Executive Operations Director at FedEx GSP in Ethiopia, where they leverage their organizational skills and detail-oriented approach to oversee operations. Previously, they served as the Service Assurance Lead for East Africa, managing service quality initiatives and educating staff on operational processes. Earlier roles also include Operations Manager and Director of Operations, where they directed various logistical operations and staff development. Henok holds a Bachelor’s Degree in History from Addis Ababa University, earned in 2006.
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