Marcello Mea is a dedicated Team Development Manager with extensive experience in customer service and logistics management. Since 2019, they have been working at FedEx as a Customer Logistic Management professional. Concurrently, Marcello has held the position of Area Manager for Customer Service at TNT Express since 2012 and has served as the Domestic Process & Systems Development Manager at TNT Global Express since 2014. Their previous roles include managing the operations of a call center and implementing real-time distribution tools, all while ensuring adherence to quality standards. Additionally, Marcello started their career in various operational and technical roles within the TNT organization.
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