Michel Passicos is a Senior Manager of Service Assurance in Road Network Operations at FedEx Express, a position held since 2020. Prior to this, Michel gained extensive experience at TNT Express France, where they served in various roles including Analyste Service Clients and Directeur Développement Service Clients between 2007 and 2009. Michel also worked at FedEx Express as Directeur Projets et Support Operations from 2018 to 2020, and at TNT France as Directeur Process et Systèmes Opérations from 2012 to 2014. Michel holds a DEA in Microbiologie appliquée à l'environnement from Université Claude Bernard Lyon 1, earned from 1996 to 2001.
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