Nourhan Emad has accumulated a diverse range of experience in customer service and training, beginning as a Corporate Trainer and Accountant at Raya CX from January 2020 to May 2020. Following this, Nourhan served as a Webchat Agent at e& UAE from May 2020 to October 2021, where responsibilities included resolving billing inquiries and enhancing customer experience through online support. Nourhan then joined FedEx, initially as a Customer Care Representative from November 2022 to September 2025, before advancing to the role of Senior Operation Support Agent in September 2025. Nourhan holds a degree in Accounting and Business/Management from Ain Shams University, completed in 2020.
This person is not in the org chart
This person is not in any teams
This person is not in any offices