Mark Gibbs Jr

Mark Gibbs Jr is an experienced IT professional currently serving as an IT Asset Technician at FreeAlliance.com LLC since March 2022. In this role, Mark employs asset controls and inventory management processes to track IT assets, ensures adherence to Service Level Agreements, and responds to incident requests from Remedy tickets. Previous positions include Tier 2 Desktop Support at Tundra Federal, where Mark provided support to government users, and NP2 Service Desk Technician at BUSINESS OPERATIONAL CONCEPTS, LLC. Mark's foundational education includes an Associate of Applied Science in Electrical Engineering Technology from ITT Technical Institute and a Help Desk Professional Diploma from Career Technical Institute.