Sophia Johnson

Sophia Johnson is a skilled community engagement professional with a diverse background in customer service, planning, and educational support. Currently serving as a Senior Associate of Community at Feedback Labs, Sophia excels in fostering communication and executing diversity, equity, and inclusion programs. Previous experience includes roles as an Associate Planner at dentsu international, where Sophia implemented media campaigns, and as a Member Service Representative at SoFi, advocating for members and enhancing service quality. With a foundation in educational support as an Americorps member at City Year and experience in customer-facing roles at various companies, including Adventure Landing and Taco Bell, Sophia possesses strong organizational and interpersonal skills. Sophia holds a Bachelor of Arts in Communication from the University of South Florida and an Associate of Arts from Florida State College at Jacksonville.