Ana Catarina Monteiro Cardoso

Ana Catarina Monteiro Cardoso has experience working as a Customer Success Manager in various companies such as Feedz by TOTVS, UOL EdTech, Qulture.Rocks Brasil, and Oitchau - Controle de Ponto. Ana Catarina has a degree in Relações Públicas, Publicidade e Comunicação Aplicada from Universidade Estadual Paulista Júlio de Mesquita Filho. Ana is responsible for managing client relationships, analyzing customer health, monitoring platform usage, defining engagement strategies, and generating value throughout the customer lifecycle. Ana Catarina is proficient in tools such as Planhat, Jira, Prodpad, Slack, Zendesk, Intercom, and Asana. Additionally, Ana Catarina has worked as a Social Media at Encontro Regional dos Estudantes de Relações Públicas - ERERP.