Kim Burgess

Chief Customer Officer at Feefo

Kim Burgess has a diverse and extensive work experience spanning several companies and roles. In 1984, Kim worked at Manpower as an Area Manager and later became a Share Issue Manager. Kim then joined Kelly Services in 1989, where they held various operational roles and eventually became a Service Delivery & Contract Implementation Manager. At Kelly Services, Kim achieved significant organic growth within a large corporate account. In 2001, Kim joined Hays as the National Operations Manager, where they successfully established an outsourced recruitment function within the UK's largest insurance company. Kim then moved to PR Newswire (United Business Media Plc.) in 2002 as an Operations Director, where they transformed the business from a loss-making division to a profitable one. They later became a Group Operations Director and were appointed to spearhead expansion into emerging markets and build a full-service business in India. In 2017, Kim joined The Careers & Enterprise Company as the Director of Operations, overseeing the delivery of the Enterprise Advisor Network and assisting in shaping and delivering the implementation plans for the National Careers Strategy. Currently, Kim holds the role of Chief Customer Officer at Feefo, the world's largest 100% verified reviews platform.

Kim Burgess has a Bachelor of Science (Hons) degree in Geography from Royal Holloway, University of London. No specific information is provided regarding the start or end years of their education.

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Timeline

  • Chief Customer Officer

    June, 2018 - present

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