Ionela-Marinela Sasu

IT Support Team Leader at Feel IT Services

Ionela-Marinela Sasu is an experienced IT professional currently serving as the IT Support Team Leader at Feel IT Services since September 2023. Previously, Sasu held the position of Incident Manager with French at Accenture, where responsibilities included acting as a technical escalation point, managing major incidents, and overseeing the incident management process. Prior experience as a Technical Support Analyst at SCC involved communication with clients, administration of accounts, and training new team members. Sasu began a career in customer support as a Customer Support Agent at Capgemini. Educational accomplishments include a Master's degree in Translation and Terminology and a Bachelor's degree in Translation and Interpreting from Universitatea „Alexandru Ioan Cuza” din Iași.

Location

Iaşi, Romania

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Feel IT Services

Feel IT Services offers web design and development services, desktop and mobile solutions, managed services and maintenance support to medium range customers located in areas like France, Belgium and Switzerland. With headquarters in Paris and a strong, ambitious R&D and Support Team based in Romania and Moldova, we can add real value to your projects, both in development and maintenance.


Headquarters

Iaşi, Romania

Employees

51-200

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