Sarah Trask is an experienced professional with a robust background in patient experience management and customer service. Currently serving as Manager of Patient Experience at Felix since May 2020, Sarah has previously held roles in customer service at Costco Wholesale Canada, where member satisfaction and customer retention were significantly improved under their leadership. Educationally, Sarah holds a Master of Public Health and a Bachelor of Science in Neuroscience from Brock University. Additional experiences include research in biomechanics, coordination of summer programs focused on STEM education, and various customer-facing roles, highlighting a diverse skill set and commitment to enhancing both customer and patient interactions.
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