Rich Mercado

Mr. Mercado began his culinary career at the age of 18 with the United States Army. While in the Army, he served his country and his passion for food and people.

In 1982, Mr. Mercado joined Compass Group and worked at several locations in New York, New Jersey and Pennsylvania where he gained a wealth of knowledge and know-how over the last 35-plus years on the right approaches to deliver a 5-star dining experience. In recognition for his achievements in financial performance, customer service, and hospitality training Mr. Mercado received the President’s Award.

Mr. Mercado inherently understands the three primary areas that every restaurant or meal must achieve to provide the best experience to the customer – Presentation, Service, and Quality. Without those three special ingredients, a resident’s expectations will never be met.

At Fellowship Senior Living, Mr. Mercado has received many accolades, awards and recognition for his dedication to the customers and guests he has had the pleasure of serving over the years. He has earned the respect of his residents, colleagues, and the senior living industry for his unyielding devotion to people and service.