Minna Poutanen is a seasoned professional in marketing, sales, and customer service, currently serving as the Manager of Marketing, Sales & Service at Fennia since August 2023, where leadership includes overseeing Development Managers and Solution Architects. Minna previously held roles at SOK as Solution Officer for Salesforce and Product Owner for Salesforce Service Cloud, responsible for development strategies and stakeholder management. Experience also includes positions at Fluido focusing on digitalization and Salesforce implementations, consulting roles at Universum and EY with a focus on business performance improvement, and early career positions involving recruitment and sales at Management Events and L'Oréal. Minna holds a Master of Science in Economics and Business Administration from Turku School of Economics and has international experience from studying at Chung-Ang University in South Korea.
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