Nicole Buchanan

Nicole Buchanan is a seasoned product manager with extensive experience in digital product development and management, currently serving as Product Manager at Ferocia Pty Ltd since May 2024. Previously, from May 2016 to June 2023, Nicole held various roles at Australia Post, including Senior Product Owner Online Shop and Product Owner for MyPost Consumer. Achievements at Australia Post include significantly improving conversion rates, enhancing user experience through strategic UX uplifts, and optimizing processes across multidisciplinary teams. Nicole has also contributed to notable digital projects at Coles and Spin Communications, showcasing strong leadership in managing diverse teams and project specifications. Academic qualifications include a Bachelor's Degree in Creative Advertising from RMIT University and a Master's in Multimedia Design from Swinburne University of Technology.