Halla Moreno

Halla Moreno has a diverse work experience in the customer service industry. From January 2018 to September 2020, they worked as a Customer Service Senior Guest Specialist at Booking.com. Their responsibilities involved assisting guests with their needs. In June 2021, they transitioned to the role of Support Specialist at Fetch, where they provided support to customers. Halla then progressed to the position of Senior Support Specialist in October 2021 before becoming the Lead Support Specialist in May 2022.

Halla Moreno earned a Bachelor's degree in Zoology/Animal Biology from The Evergreen State College, graduating in 2016. In addition to their degree, Halla has obtained several certifications from LinkedIn, including "Adapting Leadership to Behavioral Styles," "Coaching Virtually," "Having Difficult Conversations: A Guide for Managers," "How to Be an Effective Remote Manager," "Leading and Motivating People with Different Personalities," "Leading at a Distance," "Managing Employee Performance Problems," "Coaching Employees through Difficult Situations," "Effective Listening," "Leading Your Team Through Change," and "Performance Management: Setting Goals and Managing Performance." These certifications were obtained between March and April 2022.