Paola Cruz

Paola Cruz is a skilled quality assurance specialist with extensive experience in marketplaces and brand management. Currently serving as a Marketplace Quality Assurance Specialist at Fever since March 2023, Paola evaluates the quality of the marketplace, coordinates with internal teams, and ensures accurate information and consistency in event descriptions. Prior to this role, Paola worked at Amazon from May 2017 to November 2020, holding positions as a Brand Registry Associate and Risk and Control Analyst, where responsibilities included updating product details, providing support for brand owners, and conducting quality control investigations related to compliance and anti-money laundering. Additionally, Paola gained valuable experience as a Quality Control Specialist at SYKES Costa Rica from 2015 to 2017, focusing on fraud detection and customer relations. Paola holds a Bachelor’s degree in English with a focus on Translation from Universidad Internacional de las Américas.