Julie Banks has over 20 years of experience in management roles across various sectors, currently serving as a Continuous Improvement Manager at Fexco since May 2019. Previous positions include Customer Experience Manager and Customer Services Manager at Tesco Mobile Ireland from May 2012 to October 2017, as well as multiple leadership roles at O2 Ireland from July 2003 to May 2012, including Tesco Mobile Department Leader and Customer Care Team Leader. Julie holds a Postgraduate Degree in Project Management from Munster Technological University and a Certificate in Contact Centre Management from the Institute of Bankers in Ireland.
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