Josh Rose

Josh Rose has over 15 years of experience in the telecommunications industry, with a focus on programming and technical support. Currently serving as a Programmer at Fibernetics since September 2014, responsibilities include automating the collection of customer connection information, printing customer labels, and configuring Customer Provided Equipment (CPE), resulting in an 80% reduction in configuration time. Previously, Josh held the position of Configuration Specialist at Fibernetics, where tasks involved preconfiguring devices for shipment. Prior experience includes working as a Technical Support professional at Execulink Telecom from 2006 to 2012, where monitoring services and systems and addressing customer needs through troubleshooting were key responsibilities.