FICO
Lívia Ribeiro do Val is a skilled professional with extensive experience in customer success management, currently serving as a Partner Success Manager for Latin America at FICO® since November 2020, following a role as Customer Success Manager for Latin America and Caribbean. Prior experience includes over five years at Oracle, where responsibilities involved driving customer adoption and satisfaction of Oracle Cloud solutions, onboarding clients, and maximizing subscription revenue. Earlier experience includes an internship in reinsurance at XL Catlin and seven years as a speech therapist focusing on child language. Lívia holds degrees in Production Engineering from FEI and specializations in Child Language and Speech Therapy from USP and Unifesp.
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