Meghan Loftis

Senior Manager, Customer Experience Strategy at FICO

Meghan Loftis is a seasoned professional in customer experience strategy, currently serving as Senior Manager at FICO since April 2024. Prior to this role, Meghan held various positions at Wells Fargo from October 2019 to April 2024, including Lead Design Research and Strategy Consultant where Meghan drove customer experience transformation and Business Initiatives Consultant focusing on operational activities for the Enterprise Customer Excellence organization. Earlier experience includes managing a workforce transformation program at Lee Hecht Harrison and holding roles at EY where Meghan created strategic thought leadership and managed client relationships across projects. Meghan began her career at Kingsley Associates, leading client engagements and conducting data analysis. Meghan holds a Master of Science and a Bachelor of Science in Public Policy from the Georgia Institute of Technology.

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