Garima Arora

Garima Arora is a skilled professional currently serving as a New Accounts and Account Transfer Administrator at Fidelity Canada since July 2024. Prior experience includes a leadership role at Giraffe Foods Inc. from August 2022 to May 2024, where Garima oversaw team operations, coordinated work, and implemented training programs while meeting production targets. Previously, at Tim Hortons from January 2022 to July 2022, Garima excelled as a Customer Service Representative, significantly reducing customer complaints by 20% through effective conflict resolution and achieving a 15% increase in customer feedback. Garima holds a Post-graduate Diploma in International Business from Humber College and a B.Com (Hons.) in Accounting and Business/Management from Maharshi Dayanand University.