Shakeita Thorne

Client Service Management Representative at Fidelity Charitable®

Shakeita Thorne is an experienced professional currently serving as the Nonprofit Outreach Analyst Team Lead for Fidelity Charitable® since January 2022, focusing on charity enrollment and supporting various stakeholders within the Giving Marketplace initiative. Prior to this role, Shakeita worked at Fidelity TalentSource as a Client Service Representative Lead and Client Service Representative. Shakeita's career also includes significant experience at Verizon, where roles included General Manager, Solutions Manager, and Solutions Specialist, emphasizing leadership in retail operations, customer experience, and sales performance. Earlier experience at Chick-fil-A as a Manager involved overseeing daily restaurant operations and team management. Shakeita holds a Bachelor of Business Administration in Accounting and Business/Management from Wake Technical Community College and a Bachelor of Business Administration in Business Administration and Management from North Carolina State University.

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