Nicky Cooper

Operations Admin Support Manager at Fidelity International

Nicky Cooper is an experienced Operations Admin Support Manager at Fidelity International, overseeing key metrics, trend analysis, and stakeholder meetings since September 2013. Previous roles include Technical Manager for the CASS Specialist Team, where responsibilities involved managing daily MI exceptions and department breaches, and Transaction Processing Manager responsible for team leadership in exchange traded derivatives and CFDs, focusing on recruitment and development. Prior experience at MF Global included serving as Security Operation Control Project Manager, managing cash and security reconciliations while implementing remedial processes, and UK Cash Equity Settlement Manager, where oversight involved managing analyst teams and driving down settlement fails. Nicky's career began at MF Global as a UK Equity Settlements Supervisor and Analyst, emphasizing trade settlement efficiency and client relationships.

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