Nupur Sharma has over 18 years of experience in the technology sector, currently serving as Team Lead Manager at Fidelity International since October 2010, where responsibilities include the complete migration of corporate devices from Windows 7 to Windows 10 using Agile methodology. Previously held roles at Fidelity International include Senior Technical Analyst, providing L1 and L2 support, and Technical Analyst, offering support for internal applications. Nupur's career began as a Technical Support Analyst at IBM, where assistance was provided for technical issues and network setups. Additionally, Nupur worked as a Testing Analyst at NIIT Technologies, focusing on manual testing of AutoCAD tutorials. Nupur holds a Bachelor of Engineering degree in Computer Science from St. Ann's Senior Secondary School, Roorkee.